CancellationQ. How can I cancel or change my booking? A. You can cancel your booking before 24 hours of your booking. Q. Do I pay a cancellation fee? A. Q. How do I know that my booking has been...
Hotel Policies and FacilitiesQ. What are the check-in and check-out times of a hotel? A. There is no specific time for check-in .Check-out time depends on hotel policies. Q. How can I request an early check-in or late...
Reservation ProcessQ.How do I know that my reservation is confirmed? A. Itinerary regarding reservation will send via email to your email address. Q. Can I book a hotel room by telephone or email? A. Yes, you...
PricingQ. Are the rates on your website per person or per room? A. All the room rates are differ to hotels, So as hotel rules and regulation, there will be difference in room rate. Q .Do I pay a...
Room TypesQ .Can I change Double room into Twin room even after booking? A. Yes, before two days early of checkin date you can change room's type. Q. We have two small children; can we get...
SearchingQ. How to search hotel/resort in specific area ? A. In the home page fill up destination name and click go ,all the featured hotels will appear. Q. How do I find available hotels for the...
Hotel/Resort Listing Q. As an owner how can I list out my hotel/resort? A. Login to your account and in the left hand side go to module and click hotels. In order to list out new hotels click new and fill up...
Registration(Signup/signin)Q .How to register account as traveller ? A. Go to home page of sherpabnb.com and click Signing/Signup button. New dialog box will open, click Signup button and fill up the form...